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Step 1 Please make sure that the device has been fully charged.
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Step 2 Check the brush roll, remove any blockages. Clean up the brush roll if needed.
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Step 3 Cool down the device if it's overheated.
Issue still not resolved？
Contact Tineco Support Team.
A complete description of your problem or questions (with related photo or video) will enable us to support you more efficiently and effectively.
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